Free shipping

on orders Over $75

Frequently Asked Questions

General

  • Where is the store?

    You have arrived! Lakeside Cotton is an online preppy outfitter boutique based out of Greenville, SC. We do not have a physical retail location and operate exclusively online.

  • What is your Return Policy?

    Please view our Return Policy.

  • How soon will I be refunded once I return an item?

    After we have processed your return, please allow 2-5 business days for your bank to process the transaction.

Shipping Questions

  • Do you offer free shipping?

    Yes! We offer free standard domestic shipping on all orders over $75. No coupon code is required!

  • Do you offer international shipping?

    Yes! All available locations will be shown at checkout!

  • Can I pick up my order locally instead of paying shipping?

    Unfortunately at this time we are unable to offer local pickup. We apologize for the inconvenience, please know that if we were able to offer this option we would!

  • How long after I place an order will it be shipped?

    Our average processing time for orders containing no personalization is 1-3 business days (excludes Saturday and Sunday). If you place your order over a weekend, it will be processed by the following Tuesday.

    If the order contains something that is personalized, you can view the current turn around time here.

  • Will I receive a tracking number for my shipment?

    Yes! Please allow 12-24 business hours for the postal service to process the package as it must be scanned at the location of departure before you are able to follow the shipment.

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